A WhatsApp chatbot
for business.
Automate customer conversations end to end. BizzBuzz builds your chatbot for WhatsApp on the official Business API — visual flows for the routine, an AI agent for everything else, and your team for the moments that matter.
How to build a
WhatsApp chatbot.
Three steps from a blank number to an agent that handles your busiest conversations.
Connect WhatsApp Business API
Link your official WhatsApp Business Account in minutes. BizzBuzz handles the Meta setup, webhooks, token rotation, and number verification for you.
Build your chatbot flow
Drag-and-drop conversation flows for FAQs, lead capture, bookings, and order tracking. Drop in your knowledge base and product catalog so the AI agent can answer the rest.
Go live and hand off
Publish to your number. The chatbot replies instantly around the clock and routes anything it can't resolve to your team in the shared inbox.
Everything the chatbot handles.
AI support agent
More than scripted replies. The AI WhatsApp chatbot understands natural language, answers from your docs and catalog, detects the customer's language, and escalates when a human is needed.
Visual flow builder
Design branching conversations without code — buttons, quick replies, list menus, and conditions. Reuse blocks across flows and A/B test the ones that convert.
Lead capture & CRM
Every chat becomes a contact. Qualify leads with in-chat questions, tag them, and sync to your pipeline so nothing slips between WhatsApp and your CRM.
Bookings & payments in chat
Let customers pick a slot or pay a Razorpay link without leaving WhatsApp. Confirmations, reminders, and receipts go out automatically.
Shared team inbox
When the chatbot hands off, agents pick up in one inbox with full history, canned responses, and assignment rules. Customers never repeat themselves.
Official Cloud API
100% Meta WhatsApp Cloud API — no unofficial bridges, no grey routes. Your number stays verified, your green tick is safe, and you stay policy-compliant.
What businesses
run on it.
From D2C stores to clinics, the same chatbot flexes to the job. Point it at your workflow and it takes the repetitive load off your team.
Also see WhatsApp broadcast campaignsarrow_forwardCustomer support
Deflect repetitive questions about orders, returns, hours, and pricing. The chatbot resolves the routine and escalates the rest.
Lead qualification
Greet every inbound, ask qualifying questions, and book demos for sales-ready leads automatically.
Appointment booking
Show real-time availability, confirm the slot, and send reminders — clinics, salons, and service businesses run it on autopilot.
Order updates & COD
Send shipping updates, confirm cash-on-delivery orders, and cut RTO by verifying intent before dispatch.
WhatsApp chatbot questions.
What is a WhatsApp chatbot?add
A WhatsApp chatbot is an automated agent that replies to customers inside WhatsApp — answering questions, capturing leads, booking appointments, and collecting payments without a human on every message. BizzBuzz runs on the official WhatsApp Business API, so your number stays verified and compliant.
How do I create a WhatsApp chatbot for my business?add
Connect your WhatsApp Business Account to BizzBuzz, pick a template or build a flow with the drag-and-drop editor, add your FAQs and product catalog, then publish. Most businesses go live in under a day, and the AI agent handles anything your flows don't cover.
Is there a free WhatsApp chatbot?add
BizzBuzz has a 7-day free trial on every plan: you set up card or UPI Autopay, and 50 AI support replies are included. Calling, AI writing tools and messaging charges are separate. After that you pay a flat monthly platform fee plus Meta's messaging charges, which are billed at cost with no markup. Meta also provides a free tier for customer-initiated service conversations — check Meta's current WhatsApp pricing for the exact allowance.
How much does a WhatsApp chatbot cost in India?add
Your cost is the BizzBuzz platform fee plus Meta's WhatsApp messaging rates for India, which vary by conversation type (marketing, utility, service, authentication). BizzBuzz passes Meta's charges through with zero margin and itemises every one in your dashboard, so there are no surprises.
Does the WhatsApp chatbot use AI?add
Yes. Beyond rule-based flows, BizzBuzz includes an AI support agent that understands natural language, answers from your knowledge base and product catalog, detects the customer's language, and escalates to your team when a conversation needs a human.
Will my WhatsApp number get banned for using a chatbot?add
No. BizzBuzz uses only the official Meta WhatsApp Cloud API — no unofficial bridges or grey-route providers. Your number stays verified, your green tick is safe, and you stay within WhatsApp's Business Policy.
Put your chatbot
to work.
Launch a WhatsApp chatbot on the official Business API today.
7-day free trial · 50 AI support replies included · guided setup available.
7-day trial · 50 AI support replies · Autopay required · Usage charges separate